Privacy Policy

1. Introduction

North Enfield Conservative Club Ltd, trading as North Enfield Social Club, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you use our website, apply for membership, contact the Club, attend activities or events, use our online services or subscribe to our newsletter.

We aim to handle personal information fairly, lawfully and transparently in accordance with applicable UK data protection legislation.

2. Who We Are

North Enfield Conservative Club Ltd is responsible for deciding how and why personal information collected through our Club and online services is used.

3. Information We May Collect

Depending on your relationship with the Club, we may collect information including:

• Your name.
• Postal address.
• Email address.
• Telephone or mobile number.
• Date of birth where required.
• Membership number.
• Membership category or status.
• Communication preferences.
• Newsletter subscription information.
• Information submitted through website forms.
• Hall hire enquiries.
• Event or activity enquiries.
• Feedback submitted to the Club.
• Records of communications with us.
• Technical website information, including IP address, browser information and server logs.

4. How We Collect Information

We may collect personal information when you:

• Apply to become a Club member.
• Update your membership information.
• Contact the Club.
• Complete an online form.
• Subscribe to our newsletter.
• Attend or enquire about an event.
• Make a hall hire enquiry.
• Submit feedback.
• Communicate with Club officers, staff or authorised representatives.
• Use one of our online services or member facilities.

5. How We Use Your Information

Personal information may be used to:

• Administer Club membership.
• Process membership applications.
• Maintain accurate membership records.
• Respond to enquiries.
• Manage hall hire enquiries.
• Administer events and activities.
• Provide Club services.
• Communicate important information to members.
• Send newsletters where permitted.
• Provide information about upcoming Club events and activities.
• Manage communication preferences.
• Maintain unsubscribe and suppression records.
• Protect our website and systems.
• Detect or prevent misuse or fraud.
• Meet legal and regulatory obligations.

6. Newsletter and Email Communications

North Enfield Social Club operates an email newsletter service to provide subscribers with information about the Club.

Newsletters may include:

• Club news.
• Live entertainment.
• Upcoming events.
• Bingo and social events.
• Weekly activities.
• Special events.
• Member information.
• Important Club announcements.

Where consent is required for electronic marketing, we will seek appropriate consent before sending marketing communications.

7. Newsletter Subscriptions

When you subscribe to our newsletter, we may record:

• Your name.
• Your email address.
• Your subscription status.
• The date you subscribed.
• Verification information.
• Your communication preferences.

Subscription requests may be subject to verification and administrative approval before an address becomes active on the newsletter mailing list.

8. Unsubscribing

Newsletter subscribers can unsubscribe at any time.

Our marketing newsletter emails should contain an unsubscribe link that allows you to stop receiving future newsletter communications.

You should not be required to create an account or log in to an account simply to unsubscribe.

Current ICO guidance says organisations must provide people with a simple way to opt out of electronic marketing and must respect those preferences.

9. Suppression List

If you unsubscribe or object to direct marketing, we may retain a limited record of your email address on a suppression or do-not-contact list.

This information is retained so that we can respect your request and avoid accidentally adding your email address back to an active marketing list.

Suppression records are not used to send further direct marketing.

10. Our Legal Basis for Using Information

Depending on the circumstances, we may process information under one or more lawful bases available under UK data protection legislation.

Consent

We may rely on your consent where you have actively chosen to receive certain communications.

Contract

We may process information where it is necessary to provide a service or manage an agreement with you.

Legal Obligation

We may process information where this is necessary to comply with a legal requirement.

Legitimate Interests

We may use information where necessary for legitimate Club administration, security or operational purposes, provided those interests do not override your rights and freedoms.

11. Sharing Your Information

We do not sell your personal information.

We may share or allow information to be processed by trusted organisations where necessary to operate our services.

These may include:

• Website hosting providers.
• Email providers.
• IT support providers.
• Payment or service providers, where applicable.
• Professional advisers where necessary.
• Public authorities where disclosure is legally required.

Organisations processing personal information on our behalf are expected to handle it securely and only for appropriate purposes.

12. Website Security

We take reasonable technical and organisational measures to protect personal information.

Measures may include:

• Password-protected administration areas.
• Secure password hashing.
• HTTPS encryption.
• Restricted administrative access.
• Server and security monitoring.
• Database access controls.

However, no internet-based service can guarantee absolute security.

13. Cookies

Our websites may use cookies that are necessary for the operation, security and functionality of the website.

For example, cookies may be used to maintain secure administrator or member login sessions.

If we introduce optional analytics, advertising or other non-essential cookies, we will provide appropriate information and consent controls where required.

14. Website Logs

Our website hosting systems may automatically record technical information.

This may include:

• IP address.
• Browser type.
• Device information.
• Date and time of access.
• Requested pages.
• Server error information.

This information may be used for website security, maintenance, troubleshooting and prevention of misuse.

15. How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, or where we have a legal or operational reason to retain it.

Membership information may be retained while a person remains a member and for an appropriate period afterwards.

Active newsletter information may be retained while you remain subscribed.

Limited suppression information may be retained after you unsubscribe so that we can continue to respect your request not to receive marketing.

16. Your Rights

Depending on the circumstances, UK data protection law may provide you with rights including the right to:

• Be informed about how your information is used.
• Request access to personal information held about you.
• Ask for inaccurate information to be corrected.
• Request deletion of information in certain circumstances.
• Request restriction of processing in certain circumstances.
• Object to certain processing.
• Withdraw consent where consent is being relied upon.
• Object to direct marketing.

These rights may be subject to legal conditions or exemptions.

17. Your Right to Object to Direct Marketing

You have the right to object to the use of your personal information for direct marketing purposes.

If you object to or unsubscribe from newsletter marketing, we will stop using your information for that marketing purpose.

We may retain limited suppression information so that we can continue to respect your preference.

18. Children's Information

We do not intentionally use children's personal information for direct marketing without an appropriate legal basis and any necessary permissions.

If we become aware that personal information has been collected inappropriately, we will take reasonable steps to address the matter.

19. External Websites

Our website may contain links to other websites.

North Enfield Conservative Club Ltd is not responsible for the privacy practices or content of external websites.

We recommend reviewing the privacy information provided by any external website you visit.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or how we process personal information.

Any updated version will be published on this page.

The date displayed at the top of this policy indicates when it was most recently updated.

21. Complaints

If you have concerns about how we use your personal information, please contact North Enfield Social Club so that we have an opportunity to consider and respond to your concern.

You may also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

ICO website: https://ico.org.uk/